Wednesday 7th and Thursday 8th August at the De Vere Beaumont Estate, Windsor

Moving & Handling People is a CPD accredited event focussing on positive solutions for practitioners and clients. It is organised by the Disabled Living Foundation.

Moving & Handling People 2019: Celebrating 50 years of DLF

Moving & Handling People combines the best of hands-on practical workshops with informative seminars focusing on the very latest issues. In two fast-paced, content-packed days, you will hear from the UK’s leading speakers, chosen for their in-depth knowledge of safe practice. You will be able to trial equipment in the company of your peers; trouble-shoot problems; and ensure you are fully conversant with standards of professional competency, including your legal responsibilities under the Care Act.

Celebrating DLF’s 50th anniversary and the Conference’s 25th year, Moving & Handling People has established itself as the most comprehensive and best value learning event of its kind.

Buy a ticket

One and two day ticket options are available.

Ticket prices:

If you wish to attend for one day only, you will be able to go to a maximum of two workshops. Select your preferred workshops (they run on both days) from the two-day itinerary below, emailing your choices to and we will do our best to accommodate your requirements.


Groups of three or more pay only £295 + VAT per person

Book more three or more places to qualify for the discounted group rate. At checkout, increase the quantity of learners to three or more and enter the promotional code Groupratediscount2019 to apply the discount.

For any queries please email or phone 0207 432 8001.

Student tickets are limited so book early to avoid disappointment

Please be aware that you may be asked to provide evidence of your student status before your order has been confirmed.

Our all-new Programme for 2019

Celebrating our 50th anniversary is a great opportunity for us to refresh the topics and recruit new speakers and launch a brand new Programme. Delegates to the conference this year have provided excellent feedback about the challenges they face as practitioners and the topics they would like to see handled at next year’s conference.

Day one – Wednesday 7th August 2019

Keynote address – Michael Mandelstam

A favourite at the Moving and Handling People conference, Michael returns for another year to deliver the Keynote address. For those that aren’t familiar with Michael’s work, he has been providing independent legal training on health and social care and written many books including on equipment, manual handling and safeguarding adults.

Looking Back to Move On
This year, to celebrate the 25th anniversary, Michael will be discussing where we started, where we are and what we have learnt? Michael will give a talk on the years he has been involved in the moving and handling world and comment on the developments which have led to where we are today. He will highlight on-going concerns and the future of Moving and Handling.

Seminar one – June Heayes and Danella Taylor

Presenting for the first time, June and Danella are both Practice Managers working for Dorset County Council.

They manage Occupational Therapists and lead on Moving and Handling Policy and Training.

Promoting Safe Practice: A Moving and Handling Competency Framework
The Competency Framework Seminar will share the experiences of Practice Managers from Dorset Council that developed a Moving and Handling Framework for use with their teams. They will share why it was needed, how they developed it and how it has benefited both staff and service users.

Seminar two – Andrea Williams MCSP

Andrea Williams qualified as a Physiotherapist at RJAH Orthopaedic Hospital, Oswestry. She worked in acute hospitals and the Community for 17 years. In 2003 she established her own business, Physiotherapy Services UK Limited.

Improving the Lives of Informal Carers: A pilot study
This presentation will focus upon a completed 16 month pilot study aimed at reducing risks to family carers. This was commissioned by Telford and Wrekin Council and Clinical Commissioning Group and led to permanent funding for a Moving and Handling Advisor for Family Carers. It will aim to highlight the importance of support to this essential group of informal care workers and will provide an update detailing the current level of service.

Day two – Thursday 8th August 2019

Plenary Two – Diane Swallow and Alison Taylor

Moving and Handling Case study and Open Forum
Back by popular demand, the day starts with an open forum, where a case study will be introduced and put to the audience for discussion. We will also take questions from social media, emails and from the audience at the event.
Have you got a case that we could discuss on the day? Join our Facebook or LinkedIn groups to share your experiences.

Seminar Three – Dr Val Noble

A Chartered Physiotherapist with an MSc and PhD in Ergonomics and Human Factors, Val has developed moving and handling programmes for over 25 years and currently works part time at St Luke’s Hospice Plymouth.

What’s in the System? Considering the Systems Approach to Moving and Handling in a Hospice Environment
The launch of the Human Factors white paper in Health and Social care presents an opportunity to explore how a systems approach to moving and handling is implemented and what factors within areas such as a hospice environment should be considered. The seminar will present an overview of how work may not always be done as imagined or expected and how we can learn from ‘what went well’ and what could be done better. During the seminar we will discuss scenarios and the additional tools and or knowledge that may be required to conduct tasks safely and comfortably with consideration for the individual service user’s EOL (end of life) needs.

Seminar Four – Lois Lees

Lois has worked in Health and Social Care for 36 years and has a PGDIP in Back Care from Loughborough. She is chair of Lancashire and Greater Manchester Back Exchange Group.
Hoist and Slings Revisited: Safe Use and Application
With increasing levels of dependency, increased levels of older age care and increasing numbers of plus sized people requiring hoisting; development in hoist and sling design and use are vitally important in helping reduce injury to both client and carer. This seminar will aim to review assessment and techniques for application, uses and benefits of slings including materials, shapes, safety, testing and the latest theories.


Workshop One – Claire Miller

This workshop is run by the DLF Moving and Handling training team and headed up by Claire Miller. Between them they have over 60 years of moving and handling experience in various different environments and specialisms.

Claire Miller is an Occupational Therapist and Director of Occupational Therapy & Training Ltd. Claire specialises in training and assessing people of all ages for Home Adaptations, Equipment and Manual Handling.

Assisting Claire will be:

Julie Hewitt is an Occupational Therapist who is resourceful, focused, innovative and dedicated with over 30 years’ experience in the care sector. She uses holistic assessments and therapy interventions to support rehabilitation and reablement to promote independence, dignity and respect so persons can participate in meaningful activities of daily living. Moving & Handling is paramount within all service areas and this is promoted by her company Manual Handling Matters which delivers quality training, risk assessment processes and safe systems of work to promote best practice within this field.

Jo Maria Dorowking is an experienced OT with a variety of experience in Social Services (Enablement, Review OT, Home Adaptations and Moving and Handling). Jo Maria currently freelances for DLF as a trainer, delivering and marking the trusted assessor courses Levels 2, 3 and 4 and is involved in the development of writing courses. Jo Maria also currently works part time for Redbridge Grants Department, to develop the role of an OT in home adaptations and to assist in clearing the waiting list. In 2014 she established her own business, OT Enables You Limited.

Alpha & Omega: Supporting peoples M&H needs
Assistance for with people moving and handling needs can be for a short time due to their injury, inability to assist during treatment or a lifelong requirement for daily living.

This workshop will revisit a range of techniques and use of equipment use (single-handed to multiple carer handling) to review a range of handling situations requiring short-term solutions and those more complex long term situations in health and social care, showing that moving and handling principles are the same, no matter what the situation.

Workshop Two – Susanna Marsden

Susanna qualified as an adult, practice and inflight nurse in the Royal Navy, worked in Medical Services at Virgin Atlantic Airways Ltd and is currently the M&H Lead Adviser at ESHT.

Moving and Handling Risk Assessment
An assessor’s knowledge, expertise, support framework and work culture can all contribute to how an assessment is approached to identify and document the likelihood of hazards and severity of risks that are associated with people handling. Often described as an ergonomic assessment, this workshop will look at real life scenarios and explore the value and interrelationship between a generic patient assessment, an individual handling plan and the dynamic risk assessment.

Assisting Susanna is:

Ian Pratt is the M&H Adviser/Trainer at ESHT who has worked in the NHS for over 30 years, with previous experience as a housekeeper, porter, HCA and Rehabilitation Support Worker.
Catherine Broomfield works as a M&H Trainer at ESHT, utilising her skills as a Pilates Instructor and a Sports Therapist.

Workshop Three – Gill Creighton

Gill is an Occupational Therapist with 10 years’ community experience specialising in moving & handling, bariatric care, reablement and equipment, and has worked independently for the past year.

Bariatric Moving & Handling: What does size have to do with it?
This workshop aims to look at the range of moving and handling equipment and techniques for managing the needs of the plus sized person (child and adult) and will discuss and explore the similarities and differences in approach required.

Assisting Gill will be:

Sarah Ash is an Occupational Therapist and manager of a Social Care team, specialising in the moving and handling of people and single-handed care.
Frances Kent, is a Clinical Nurse Specialist Lead for Buckinghamshire Community Equipment Service from Sept 1995 and is also a Queens Nurse and chairs the NAEP Clinical and Prescriber Support Special Interest Group.

Workshop Four – Melanie Sturman

Managing the Challenge

Safe moving and handling practice is based on assessment to identify a safe way of working. Those people who require assistance can pose a variety of challenges to their carers due to a health condition, injury, pain etc.

Recognising and managing these trigger factors will be the focus of this workshop to provide a clear understanding of the correct ways to respond, cope and react to challenging situations and develop their verbal and non-verbal communication skills to provide person centred care.

Assisting Melanie will be:

Faye Gower-Smith is an Occupational Therapist and currently works as the ICES Clinical Consultant. Faye has many years OT experience and has presented at the OT Show and NAEP.
Janet Ebbage is currently a deputy manager for St Edmunds Residential Care Home and is employed by NorseCare. Janet has a wealth of knowledge and experience and has a huge interest in moving and handling. Janet is a key worker in moving and handling.


In our 25th year, we will be welcoming back the speakers and supporters of the Moving and Handling People conference who have worked tirelessly to ensure the event kept its good reputation and high quality throughout.

This year the Alumni will be able to sit back, relax and enjoy the event, but they will be around to answer questions and offer support to the new speakers. Please look out for them at the event.

Pat Alexander

Pat Alexander is a Manual Handling Practitioner and the Director of Herts Handling Training. She has contributed to several “gold standard” publications in the field of manual handling, presented at national and international conferences and worked as an expert witness for the HSE, among other clients. Pat is an Advanced Member of National Back Exchange and has a special interest in setting standards for training and trainers.

She has a wide interest in many aspects of manual handling, including problem solving in the community and in paediatric settings. She enjoys teaching and showing new ways of working that can lead to improvement in health and well-being for both client and staff.

E: W:

Elaine Bichard

Elaine Brichard, BSc(Hons) OT, PGCE, Post Grad Back Care (Southampton), Level 4 Single Handed Care (RoSPA) became a Moving and Handling Advisor for Hampshire Equipment Services (HES) in 2004, advising both health and social care colleagues and carrying out joint visits with them. In 2017 she became the manager of the equipment advisory team at HES. Elaine continues to give advice and develop training for HES as part of her current role. She sat on the committee for National Back Exchange for six years, the final two years as Chair. Elaine has presented at Naidex, The OT Show, NBE conference and has run workshops at the DLF conference on several occasions, including single-handed care and retrieving the fallen person.

Heather Hetherington

Heather has worked in the field of Manual Handling since 1992. Her background is as a Registered Nurse, her first role as a Back Care Advisor was setting up the service for her hospitals in Carlisle. In 1997 planning started for a new hospital for the city where Heather was heavily involved; she developed numerous specifications for patient’s equipment design – many were firsts – incorporating infection control and tissue viability, most of these you see today as standard in hospitals. Heather was an Executive Member of National Back Exchange for twelve of its formative years, influencing the Moving & Handling National Standards we all know today.

Working freelance since 2003, she has the opportunity to influence through training and risk management best practice for both the cared for and the carer. She has regularly spoken at National and International conferences for many years and been involved in the design and content of countless others. With austerity upon us, she is passionate about the safe development of ‘Single-Handed Care’.

Contact details and venue

De Vere Beaumont Estate, Burfield Road, Old Windsor, Windsor, SL4 2JJ

How to get here

By train
Egham (EGH) station is just three miles from the venue, with connections to London Waterloo and Reading. Windsor & Eton Riverside (WNR) station and Windsor and Eton Central (WNC) station are also nearby.

By road
De Vere Beaumont Estate is easily accessible from the M3, M4, and M25. Use the following navigation coordinates (51.449394, -0.575441) and postcode (SL4 2JJ) to find the venue. Parking is free for all guests.

By air
The nearest airport is Heathrow Airport, which is six miles away, or 15 minutes by car. De Vere Beaumont Estate can easily be accessed to and from Heathrow by bus, car, or taxi.

Overnight stays

Delegates and sponsors can book a room with the De Vere by emailing
The rate is £85 + VAT per night for B&B.



We will also offer optional sponsored talks and activities in the early evenings